For your convenience, we have separated frequenly asked questions
by groups of interest.
Downloading and Installing LoanAmortizer programs
on your computer or network
- How can I install LoanAmortizer on my
computer?
- I do not install any software from Internet.
It’s ridiculous and unsafe
- I have installed your software successfully
but there is some kind of problem with it. When I start the program,
it keeps appearing some kind of strange window called “Registration
Wizard”. Is this your product a “Registration Wizard”?
- How can I uninstall LoanAmortizer?
- I want to upgrade to the latest version
available.
- How can we network the version of this
program that we already have installed on our front desk computer?
Do we need to pay more to have a network version?
Licensing Questions
- How can I register LoanAmortizer program
that I downloaded from Internet (installed from a CD)?
- The process of getting new license key:
- That is a pretty nifty registration &
control process you have come up with.
- I bought and paid for LoanAmortizer already.
Today when I went and tried to use the program it told me that
the licensed authorization expired. What happened?
- I have purchased multiple licenses. How
can I get those licenses?
- I got the LoanAmortizer unlocked and
it worked just fine, but now every time I go to use it, clicking
on the icon makes the install wizard comes up and it re-installs
itself. What am I doing wrong?
LoanAmortizer features and capabilities
- What is the difference between the editions?
- I need to do an amortization schedule
commuted on an unequal payments for the life of the loan? Which
edition allows me to create such schedule and track payments as
they are made? I am looking for a simple tool to help me figure
out a way to pay off my mortgage at a faster rate. Can one of
your Loanamortizers allow me to do that?
- I purchased your LoanAmortizer. It has
come to my attention that the Loan Amortization schedules are
not correct. The interest paid doesn't decrease on steadily. i.e.
payment number 1 shows interest of 494.54 payment number 2 shows
443.75 and payment number 3 shows 452.17 etc. Do you know what
is the cause of this? Why interest Paid Varies? It is not correct.
- I noticed that the principal and interest
breakdowns fluctuate up AND down rather than principal portion
increasing every month and interest decreasing every month. Why
is that?
- Can the product produce an amortization
schedule that can easily be included in a Word or WordPerfect
document?
- I have loanamortizer and after working
fine for the last few months, it will no longer compute interest
rates. When I fill in all of the amounts on the loan and leave
it to calculate interest rates, it calculates a zero. Could it
be that I need a new program? Please help me resolve this problem.
- I need to annotate payments with explanations.
Is there such feature in one of your LoanAmortizers?
- My next question to you is do you have
a program that will take each finance customer and when their
payments arrive apply it to some kind of spreadsheet, calculate
the exact interest based upon the day payment was received and
then compute a running balance?
- Do you have a program that provides the
option for additional principal payments? Is there any way to
track Construction loan - with further draws, principal only payments
and new rate can apply at any time something like Adjustable rate
mortgages?
- Does "manual amortization" mean
that the days between payments can vary?
- Is there a way to enter multiple balloon
payments during the life of the loan?
- I am tired of reading about LoanAmortizer
Enterprise capabilities. Tell me how to enter the actual payment
info into the LoanAmortizer Enterprise? How do I add an extra
payment into the amortization schedule?
Q: How can I install LoanAmortizer
on my computer?
A: Please click here visit
our Downloads section to download the installation file of the
LoanAmortizer edition that you would like to test (use).
When you click one of those links below, new windows
appears asking you “What would you like to do with this file?
“. Please select “Save this file to disk”
rather than “Install it from the current location”.Now,
you will be asked to select a folder (directory) in your hard drive
where the installation file will be saved. Please do not save it
on your desktop. It is better to save it in “C: \Temp”.
Finally, the download process is successfully completed
and you need to go to “C: \Temp” (or the other folder)
to run the downloaded file in order to install LoanAmortizer program on
your computer. Please follow the appearing windows to install our
program. back to top
Q: I do not install any
software from Internet. It’s ridiculous and unsafe.
A: Well, we have many customers that downloaded and
are currently using our LoanAmortizer programs without any problem. We
do guarantee that all files on our official sites are not viruses
and does not include any unsafe content.If you would like, you can
purchase a CD one of the three editions of LoanAmortizer software. Please
visit our Online Shop.
Q: I have installed your
software successfully but there is some kind of problem with it.
When I start the program, it keeps appearing some kind of strange
window called “Registration Wizard”. Is this your product
a “Registration Wizard”?
A: Of course not. LoanAmortizer programs are financial calculators.
What you see is the registration wizard that is part of the program
as you have downloaded off Internet a fully-functional program.
We have locked its usage for certain time of period - Standard and
Professional for 30 days, the Enterprise for 15 days.
Please click on the close button then you will be
asked “Do you want to quit “Registration Wizard”?”
and click “Yes”. Now, the main window of LoanAmortizer
appears and you can test (use) the program. When you purchase LoanAmortizer,
we will issue you new license key that will make the Registration
Wizard to disappear and you will go directly to he main window of
LoanAmortizer program. back to top
Q: How can I uninstall LoanAmortizer?
A: Please closeLoanAmortizer program and go to Control Panel
/ Add/Remove Programs to uninstall LoanAmortizer programs. If you do have
any problems, please make sure that you have rights to uninstall
programs (you have to have administrative privileges to do that,
if you are using Windows NT, Windows 2000). back to top
Q: I want to upgrade to
the latest version available. Am I eligible to do that for free?
A: It is best to contact us at support@loanamortizer.com
letting us know which version you currently have on your computer
to reply you. back to top
Q: How can we network the
version of this program that we already have installed on our front
desk computer? Do we need to pay more to have a network version?
We don't have the disk, we just got it over the Internet.
A: Each of LoanAmortizer programs must be installed on the
local machines connected to your network in order to be used. Our
programs cannot be installed on a server and used by many clients.
Please visit our Online Shop for volume
discount concerning multiple licenses (more than one user).
Please use the same installation file downloaded from
Internet to install our program on the other computers in your office
where you want to use our program. The program is fully functional
for certain time then it stops working. When you do purchase it,
we will issue you new license keys that will make the program work
without any time limitations. (Standard and Professional edition
are fully-functional for 30 days and the Enterprise for 15 days.)
back to top
Q: How can I register
LoanAmortizer program that I downloaded from Internet (installed from
a CD)?
A: You need to purchase licenses for how many computers
you would like to permanently use our program. You can place and
online order, to purchase via FAX or Phone, or simple you can send
us a check for the appropriate amount. Please visit our Shop Online
for more details about purchasing LoanAmortizer.
When your order is authorized or we received your
check, you need to perform the following actions to get a license
key without any time limitations. Please note that programs available
in Internet and on the CDs are time -limited fully-functional programs
for a certain period of time - Standard and Professional for 30
days, the Enterprise for 15 days. back to top
Please start LoanAmortizer program and follow the Registration wizard.
The registration wizard will guide you through the registration
process and sending us your current license key to issue you no
time limit license key. Please follow those steps:
- First Info screen of the Registration wizard - proceed to Next
- Indicate whether you purchased the program - you did, mark the
"Yes, I have already paid for it" radio button and click
Next
- Indicate whether you have sent us your current license key -
you did not, mark the "No, I did not" radio button and
click Next
- It appears a window - Please choose a method to send us your
current license key. You have the following options
- via Internet
- via Email
- by FAX
Please choose your favorite way to supply us with your current
license key to issue you no time limit license key.
It is best to email your current license key to license@consultcommerce.com
or license@loanamortizer.com
back to top
Q: That is a pretty nifty
registration & control process you have come up with.
A: We have created this registration process as the
download file is the fully functional program but has a time limit
of 30 days. When someone like you purchase our program, we issue
her or him new no time limit license key that makes the program
run without any time limitations. But for those who do not purchase
it, the program stops working after 30 days of usage.
As the Internet file is the installation file of the
program, we have no other option to distribute our software through
Internet except this registration process. The Internet distribution
makes our costs less that enables us to offer our software at acceptable
prices for more people. back to top
Q: I bought and paid for
LoanAmortizer already. Today when I went and tried to use the program
it told me that the licensed authorization expired. What happened?
A: We need your assistance to issue you new no time
limit license key. Please take a look at the The process of getting
new license key. The registration process will take you from 30
minutes to several hours depending whether the Internet is working
smoothly. back to top
Q: I have purchased multiple
licenses. How can I get those licenses?
A: You need to perform the registration procedures
on each computer that you want to permanently use LoanAmortizer program.
We would like to inform you that license keys are computer specific
and are not transferable from one computer to another. Also, LoanAmortizer
programs cannot be installed on a server and used by many users
connected to it. LoanAmortizer program needs to be installed on the local
machines connected to the server. back to top
Q: I got the LoanAmortizer unlocked
and it worked just fine, but now every time I go to use it, clicking
on the icon makes the install wizard comes up and it re-installs
itself. What am I doing wrong?
A: Trying to start the program by going to Start Menu/
Programs/ LoanAmortizer ../LoanAmortizer ...... Edition. The file
on your desktop points to the installation file that you have successfully
downloaded off Internet. This file is only used to have your program
installed on your computer. back to top
Q: What is the difference
between the editions?
A: All three editions of LoanAmortizer will generate loan
schedules based on various inputs. The Professional edition also
allows you to have one "balloon" payment during the loan
in addition to the regular scheduled payments. Professional will
also generate loan payment coupon books. But only the Enterprise
edition allows you to modify the loan schedule manually, changing
any amount or date. Many clients use this flexibility to track actual
payments received - each time changing the amount paid and date
paid if necessary. The program automatically recalculates all interest/principal
allocation. For detailed information about feature differences betweeen
LoanAmortizers please, click
here to view the comparison chart. back to top
Q: I need to do an amortization
schedule commuted on an unequal payments for the life of the loan?
Which edition allows me to create such schedule and track payments
as they are made? I am looking for a simple tool to help me figure
out a way to pay off my mortgage at a faster rate. Can one of your
LoanAmortizers allow me to do that?
A: LoanAmortizer Enterprise allows you to track unequal and erratic
payments as they are received/made. In addition, it allows you to
track adjustable rate loans and mortgages. You can add extra payments
to the loan schedule or to increase some of the payments. The program
automatically recalculates all interest/principal allocation. back to top
Q: I purchased your LoanAmortizer.
It has come to my attention that the Loan Amortization schedules
are not correct. The interest paid doesn't decrease on steadily.
i.e. payment number 1 shows interest of 494.54 payment number 2
shows 443.75 and payment number 3 shows 452.17 etc. Do you know
what is the cause of this? Why interest Paid Varies? It is not correct.
A: Please set the Interest Year field to 360-day year.
Now, the loan schedules shows steadily decreasing amount of interest
allocation. back to top
Q: I noticed that the principal
and interest breakdowns fluctuate up AND down rather than principal
portion increasing every month and interest decreasing every month.
Why is that?
A: Please set the Interest Year field to 360-day year.
Now, the loan schedules shows steadily decreasing amount of interest
allocation. back to top
Q: Can the product produce
an amortization schedule that can easily be included in a Word or
WordPerfect document?
A: LoanAmortizer Enterprise allows you to export a loan schedule into
Excel then you can use the exported data to insert it into a Word
document. back to top
Q: I have loanamortizer
and after working fine for the last few months, it will no longer
compute interest rates. When I fill in all of the amounts on the
loan and leave it to calculate interest rates, it calculates a zero.
Could it be that I need a new program? Please help me resolve this
problem.
A: There is only one reason why the program does not
show you an interest rate. You have entered loan amount, number
of periodic payments (Due/Amortized in terms) and periodic payment
amount that do not allow you to have interest bigger than zero.
If the number of periodic payment multiplied with the periodic payment
amount is less than the loan amount there cannot be interest rate
bigger than zero.
Please do the following steps:
- Enter Loan amount
- Leave Interest Rate to zero (0) rate
- Enter Due/Amortized in terms
- Please set the program to solve for the Periodic Payment in
such circumstances
The program shows you the amount that must be paid under this
loan amount and number of periodic payments when the interest
rate is zero. If you have entered fewer amount, the interest rate
cannot be bigger than zero. back to top
Q: I need to annotate payments
with explanations. Is there such feature in one of your LoanAmortizers?
A: You can annotate every payment with explanations
that will be written in the Description column of Manual Loan Amortization
page. Please go to View / Pages and select Manual Loan Amortization
Page after you have created the loan schedule in Loan Schedule page.
Please use the Insert button to insert the initial loan draw and
as the payment is received use the Insert button to insert row from
the initial loan draw and write some notes in the Description column.
You can use the Description column to write the actual payment date
and the check #. back to top
Q: My next question to
you is do you have a program that will take each finance customer
and when their payments arrive apply it to some kind of spreadsheet,
calculate the exact interest based upon the day payment was received
and then compute a running balance?
A: Yes, we do have a program that allows you to enter
payments at the actual date and amount received. LoanAmortizer Enterprise calculates
the exact interest based upon the day payment was received and then
automatically computes (recalculates) a running balance. back to top
Q: Do you have a program
that provides the option for additional principal payments? Is there
any way to track Construction loan - with further draws, principal
only payments and new rate can apply at any time something like
Adjustable rate mortgages?
A: Yes, we do have a program that allows increasing
the principle payments with a certain amount and then automatically
recalculating the outstanding loan amount. Also, it allows you to
track a construction loan - further draws, principal only payments
and you can change the interest at any time then use the recalculation
function of the program to recalculate the outstanding loan amount.
back to top
Please take a look at the info pages of LoanAmortizer Enterprise and
most important - you can download the program and test it for 15
days. What we have available on the Internet servers are fully functional,
time limited only, financial applications.
Q: Does "manual amortization"
mean that the days between payments can vary?
A: Yes, dates and amounts can vary while entered into
the schedule.We use the term Manual loan amortization to describe
the irregularity of payments in terms of dates and amounts. You
basically create an initial loan amortization schedule which because
one reason or another can not be fulfilled 100% and delays, short,
late or early payments occur. Then you have to enter a new date
(the actual) and the new amount (the actual) to record the specific
payment. Based on the date and amount the interest and principal
amounts are different of course. You can do that on two different
pages - the initial loan amortization schedule or on the manual
loan amortization schedule (not connected to the initial one). back to top
Q: Is there a way to enter
multiple balloon payments during the life of the loan?
A: LoanAmortizer Professional allows only one balloon payment within
the schedule besides the generally known balloon payment at the
end of the loan, while LoanAmortizer Enterprise allows complete loan amortization
management (including multiple balloon payments after the schedule
is once build) and actual payment tracking. back to top
Q: I am tired of reading
about LoanAmortizer Enterprise capabilities. Tell me how to enter the actual payment
info into the LoanAmortizer Enterprise? How do I add an extra payment into the amortization
schedule?
A: Please download and read the LoanAmortizer Enterprise manual. back to top
For LoanAmortizer Technical Support options, visit the Product
Support page.
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